Calendars: How It All Fits Together

Understand Calendar and Calendars Config, create a calendar and connect its availability, booking capacity, SMS notifications and booking links.

Use Calendar to view appointments and scheduled messages. Use Settings → Calendars Config to configure when a calendar accepts bookings, its capacity, SMS number, connections and booking links. Confirm the location selected at the top of Office before you begin.

Find your way around Calendar

Switch between Month, Week and Day. Use Today or the small date calendar to move to the date you need.
Under My Calendars, select the calendars to display. Hiding one changes your view; it does not close it to bookings.
Use Scheduled Messages to show or hide the message overlay. A scheduled SMS does not create an appointment.
New Event opens the appointment and scheduled-message modes. See Create Appointments and Scheduled Messages.

Create or open a calendar

Open Settings → Calendars Config. The list shows calendar type, slot duration, capacity, SMS destination, blocked dates and connection status.
Click New Calendar to create one, or open the settings action for an existing calendar.
In General, enter a clear Calendar Name. Set Company Name if you use the company tag in notifications, and choose a color.
Choose the default slot duration and Slots Per Booking, which is the number of appointments allowed at the same time. It does not multiply appointment length.
Select Default SMS Phone Number if this calendar should send appointment notifications.
Click Save General Settings before continuing with a new calendar. Check the saved values and any validation messages.

You can keep separate calendars for people, services or purposes. Review each calendar’s settings individually; do not assume a new calendar inherits another calendar’s hours or SMS number.

Use the five settings tabs

General, Availability, Connections, Booking Pages and Appointment agents tabs

General: names, color, duration, simultaneous booking capacity, SMS number and classification of Google imports. The Booking page look section has its own Save booking page look button.
Availability: weekly ranges, per-range overrides and blocked dates. See availability and booking capacity.
Connections: Google Calendar import and other available integrations. See Google Calendar sync.
Booking Pages: the shared calendar link and custom links that narrow its hours. See booking pages.
Appointment agents: services, descriptions and naming rules that help an assistant choose this calendar. See Appointment Agents.

Configure notifications separately

Open Settings → Notification Templates to prepare confirmations and reminders. A template must be applied in the relevant appointment or booking-link workflow; selecting a calendar on a template does not replace reviewing the notifications for a booking. See Appointment Reminders and Notification Templates.

Check the setup before sharing

Confirm the calendar, location and business time zone.
Set duration and capacity, then weekly hours, split shifts and closed dates.
Connect Google if needed and verify the imported events.
Review the SMS number, reminder wording and booking-page appearance.
Open the intended booking link and check ordinary days, breaks and blocked dates before sharing it with customers.

If a calendar is missing, clear the list search, confirm the location and ask your administrator to check your access. For incorrect availability, start with the calendar’s ranges and the specific booking link rather than changing unrelated calendars.

Calendars: How It All Fits Together