Calendars & Appointments

Appointments, availability and scheduling

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Calendars: How It All Fits Together

Understand Calendar and Calendars Config, create a calendar and connect its availability, booking capacity, SMS notifications and booking links.

Create Appointments and Scheduled Messages

Create an appointment or scheduled SMS, review notifications, and learn how to check schedule changes or delete a future appointment.

Weekly Availability, Slot Duration and Blocked Dates

Configure weekly ranges, appointment duration, simultaneous booking capacity, shift overrides and blocked dates, then verify customer availability.

Appointment Agents: Telling Your Assistant About a Calendar

Describe what a calendar accepts, set spoken names and aliases, choose a naming policy and test how your assistant directs customers.

Booking Pages: Let Customers Book Themselves

Choose the shared calendar link or custom booking links, set their hours and limits, customize their appearance and verify available times.

Appointment Reminders and Notification Templates

Create SMS confirmation and reminder templates, choose timings and tags, apply them to bookings and troubleshoot missing notifications.

Sync a Calendar with Google Calendar

Connect Google Calendar from Connections, verify imported events and understand how appointment classification relates to notifications.

Find Appointments and Manage Confirmation Status

Search appointments by title, contact or phone, filter dates and confirmation status, and open the matching calendar event.

Organize Calendars by Staff, Service and Location

Choose a useful calendar structure, set hours and capacity for each resource, distinguish custom links and guide assistants to the right service.

Use Appointment Book to Review Your Day

Review a day in Appointment Book, choose visible calendars, adjust the time grid and return to the regular calendar views.