Need to transfer your number?
Plan your number transfer: confirm eligibility, prepare documents, coordinate activation, test each service and review the old account.
Phone numbers, porting and caller ID
Plan your number transfer: confirm eligibility, prepare documents, coordinate activation, test each service and review the old account.
Collect call examples, verify caller ID, report incorrect labels to the affected carrier and understand business-number registration.
Block incoming calls and texts from a number, review the blocked list, remove a block and distinguish blocking from SMS unsubscribe requests.
Choose an extension’s outgoing number with the number selector, save it and test both the displayed number and the return-call route.
Request a business calling name in Phone Numbers, check the LIDB display option and troubleshoot a missing, outdated or incorrect name.
Prepare account details, a recent bill and authorization, check the mobile transfer PIN, and coordinate a complete or partial number transfer.
Resolve number transfer rejections involving account details, mobile PINs, porting locks, authorization, pending orders or partial transfers.
Find a number, understand its services, change its internal line name and choose the right controls for SMS, forwarding, hours and Caller ID.
Choose a shared or number-specific schedule, edit days and time ranges, and check the open and closed SMS replies that use those hours.
Find Emergency 911 in Phone Numbers, review the registered location and learn what to do when an address is missing, incorrect or needs to change.