Fax

Send, receive and manage your faxes

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How can I send a new fax?

Send a fax from your computer or phone using your Zonitel fax number, with the cover page generated for you. This guide covers choosing the sending number, adding one or several recipients, what file types and sizes you can attach, saving fax contacts, and where to check the result.

Using Your Fax Inbox

Received faxes land in your Fax Inbox, alongside Sent, Important, Archived and your own labels. This guide shows you how to read the list, filter by fax line and date, open a fax as a PDF, add notes, flag or archive it, and keep the inbox usable across a team.

Fax Line Settings and Notification Emails

Each fax line has a display name and a notification email that decides who hears about an incoming fax. This guide shows you where to edit both, how to name lines so filtering makes sense, who the notification should go to, and what to check so faxes are never missed.

Sent Faxes and Delivery Status

A fax is not delivered the moment you send it. This guide shows you where to check whether it arrived, what SENT and FAILED mean, how to search your sent history, what to try when a fax keeps failing, and how to prove what you sent and when.

Fax Usage Report and Archived Faxes

The usage report counts your faxes and pages, inbound and outbound, for any period you pick. This guide shows you how to set the date range, what the totals tell you about how your line is used, and how archived faxes stay searchable without affecting your usage.