Calendars & Appointments

Appointments, availability and scheduling

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Use Appointment Book to Review Your Day

Review a day in Appointment Book, choose visible calendars, adjust the time grid and return to the regular calendar views.

Organize Calendars by Staff, Service and Location

Choose a useful calendar structure, set hours and capacity for each resource, distinguish custom links and guide assistants to the right service.

Why Are No Booking Times Available?

Follow a practical checklist for missing booking times: calendar hours, closures, capacity, appointment length and booking-link limits.

Troubleshoot Missing Appointment Confirmations and Reminders

Check how the appointment was created, its SMS number, applied template and reminder timing, then trace delivery without sending duplicate messages.

Find a Missing Appointment or Check an Incorrect Time

Trace an existing appointment across locations, list filters, calendar views and integrations, then compare dates and time zones before changing it.

Imported Calendar Events vs. Appointments in Zonitel

Learn when Google and Outlook imports only block time or become appointments, which events are excluded, and how to verify classification separately from notifications.

Sync Your Zonitel Calendar with Microsoft Outlook

Connect Microsoft 365 or Outlook.com from Connections, choose your calendar, and manage two-way appointment sync, deletions and account changes.