How to Invite a New User and Assign Permissions in Zonitel

How to Invite a New User and Assign Permissions in Zonitel

Need to add your sales, support, or admin team to your Zonitel portal? You can invite new users, assign an extension, and control exactly what they can access (calls, messages, numbers, fax, reports, etc.).

👥 How to Invite a New User and Assign Permissions in Zonitel

Step-by-step (Web Portal)

1. Log in to your Zonitel portal.

2. Go to Administration.

3. Open Users and click Add User.

4. Fill out the user details:

   • Email Address

   • First Name / Last Name

   • Extension

5. Under Access Rights, check only the permissions this user should have (example: Calls, Conversations, Contacts, Fax, Reports).

6. Under SMS/MMS Service, select the phone numbers the user is allowed to use for messaging.

7. Click Send Invitation.

8. The user will receive an email invitation to complete setup and sign in.

💡 Best practices

• Create users by role (Sales / Support / Admin).

• Give the minimum permissions needed for better security.

• Assign only the specific numbers they’ll actually use for SMS/MMS  .

Still Need Help?

Our team is ready to assist:

Call/Text/WhatsApp Us: (833) 966-4835
Email: info@zonitel.com
Live Chat: Available through your account portal