How to Block a Number

How to Block a Number

Learn how to block and unblock phone numbers in the Zonitel portal to prevent unwanted calls and messages.

âś…Block a number (Step-by-step)

  1. Log in to your Zonitel portal.

  2. Go to Numbers → Blocked Numbers.

  3. Click + Block Number.

  4. Enter the phone number you want to block.

    • Recommended: E.164 format (e.g., 18339664835).

  5. (Optional) Add a note/description if available.

  6. Click Save.

  7. Confirm the number appears in your Blocked Numbers list.

🔓 Unblock a number.

  1. Go to Numbers → Blocked Numbers.

  2. Find the number.

  3. Under Actions, choose Delete .

  4. Make sure that your change has been saved and your number is not part of the list anymore.

Need Help With Subscription Changes?

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  • Email: info@zonitel.com
  • Text/WhatsApp: (833) 966-4835
  • Live Chat: Available through your account portal

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