How to Enable Do Not Disturb from Your Desk Phone
Do Not Disturb stops your extension ringing. Learn the on, off and toggle codes, test the configured fallback, and remember to restore availability.
Calling features, star codes, desk phones, headsets and device settings.
Do Not Disturb stops your extension ringing. Learn the on, off and toggle codes, test the configured fallback, and remember to restore availability.
Bring two other people into one conversation. Learn the conference sequence, how to return if the second person does not answer, and why ending a conference depends on your phone setup.
Find a missed call, verify the number before calling back and save frequently used contacts. Learn the difference between phone history, favorites and Zonitel portal records.
Dial *8{ext} from your Zonitel extension to reach a teammate through Paging / Intercom. Learn how to enter the code and what happens next.
Use **{ext} to answer a call ringing at another Zonitel extension. Learn what to dial, when to use Call Pickup and how it differs from Paging.
Answer a second call without mixing conversations. Learn when to use Hold or Mute, how to return to the right caller and which controls vary across desk phones.
Learn how Call Park lets your team share a waiting call, tell a teammate where to find it and retrieve it using the Park control configured for your business.
Separate a ringing problem from a connection problem. Check power, network, DND and forwarding safely, and learn what information helps Zonitel support investigate.
Choose Disabled, All, Inbound, Outbound or Local for an extension, save the recording mode and verify a permitted test call in Call Logs.
Check Mute, call volume, the selected audio device and headset connections before reporting an audio problem on your Yealink, Polycom or Cisco phone.