Use Daily and Weekly Activity Reports
Review calls by extension, outbound messages by user, messages by local number and the fax journal for a day or week.
Call, messaging and usage reporting
Review calls by extension, outbound messages by user, messages by local number and the fax journal for a day or week.
Filter international call records, inspect recorded rates and amounts, and check country-rate validity before comparing charges.
Find the report for your question and investigate empty results or totals that use different periods, filters or counting units.
Understand the 24-hour recovery window, unique callers, extension/number grouping and the people still waiting for a conversation.