How Can I access my voicemail?
You can listen to your voicemail messages from your office phone, mp3 audio delivered to your email with the Voicemail-to-Email feature and also you can always listen your messages in your web portal online Portal or mobile APP.
Steps to Access Voicemail
-
From your office phone: Dial your voicemail extension and follow the prompts to listen to your messages.
-
Via email: Enable the Voicemail-to-Email feature to receive your messages as MP3 attachments directly to your inbox.
-
Web Portal or Mobile App:
-
Log in to your Zonitel portal or open the mobile app.
-
Go to Calls > Voicemail to see a list of all your voicemail messages.
-
Click on any message to play it instantly.
-
With these options, you can manage your voicemail anytime, anywhere.
Benefits
-
Access messages from office phone, email, web portal, or mobile app
-
Never miss important client communications
-
Listen, manage, and store voicemails efficiently
-
Convenient playback and message tracking
Frequently Asked Questions (FAQ)
Q: Can I save voicemail messages for later?
A: Yes. You can download MP3 files from your email or save them directly from the web portal.
Q: Can I forward voicemails to colleagues?
A: Yes. You can forward messages via email or share them through the web portal.
Q: Can I listen to voicemails from my mobile device?
A: Absolutely. The Zonitel mobile app allows you to play all voicemails on the go.
Q: How do I enable Voicemail-to-Email?
A: Log in to your portal, go to Calls > Voicemail Settings, and enable the feature.
Q: Are voicemails stored securely?
A: Yes. All voicemails are encrypted and securely stored in your Zonitel account