Need to transfer your number?
Learn how to transfer your phone number to Zonitel, which types of numbers can be ported, how long the process takes, and the best practices to stay connected during the transition.
Features and phone capabilities
Learn how to transfer your phone number to Zonitel, which types of numbers can be ported, how long the process takes, and the best practices to stay connected during the transition.
You can listen to your voicemail messages from your office phone, mp3 audio delivered to your email with the Voicemail-to-Email feature and also you can always listen your messages in your web portal online Portal or mobile APP.
An IVR (Auto Attendant) lets your business answer calls professionally with a menu like “Press 1 for Sales, 2 for Support…”. This guide walks you through creating or uploading an audio greeting, building an IVR Menu, adding options (1, 2, 3, 0), setting Timeout and Invalid behavior, and assigning the IVR to your inbound phone number (DID) so it goes live.
Sometimes legitimate business calls get labeled “Spam Likely” or “Scam Likely” due to carrier/analytics reputation systems. These systems look at call patterns (high volume, short calls, low answer rates) and consumer feedback (blocks/reports).
This guide explains how to automatically route calls to a specific time condition, such as business hours, or to a different number after-hours, such as after 5:00 PM or on weekends. This high-value feature makes your phone system look professional and helps business owners manage their time more effectively.
How to make a three-way conference call on Yealink wireless: