How to Forward Calls (Call Forwarding)?
Learn how to forward calls from your Zonitel business number using the mobile app or office portal, ensuring you never miss important calls and stay connected anytime.
Stay connected wherever you are
Call forwarding lets you redirect incoming calls from your Zonitel business number to any number you choose. This ensures you never miss a call, whether you’re in the office, on the road, or working remotely.
Option 1: Forward calls via the Mobile App
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Open the Zonitel Mobile App
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Go to Menu > Call Forwarding
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Enable call forwarding for the number you want to apply it to
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Enter the destination number
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Tap Save
The forwarding takes effect immediately, so calls will start routing to your chosen number right away.
Option 2: Forward calls via the Office Portal
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Log in to office.zonitel.com
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Navigate to Numbers > Phone Numbers
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Under Actions, click Edit on the number you want to forward
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Click on Call Forwarding
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Enable it and enter the destination number
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Click Save
This option allows you to manage forwarding directly from your computer, perfect for when you’re at your desk.
Why call forwarding is essential
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Never miss a business call
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Flexible routing: Forward calls to your mobile, another office line, or any number you prefer
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Professional communication: Keep your business number consistent while being reachable
With Zonitel, call forwarding is simple, instant, and keeps your business connected no matter where you are.