How can I send and receive SMS on my business number?
Learn how to send and receive SMS on your Zonitel business number from your computer or mobile app, manage all your conversations in one place, and use multiple channels seamlessly.
Sending text messages with Zonitel is fast and easy. You can send SMS messages from any computer using your Zonitel Office Portal or directly from the Zonitel Mobile App available on iOS and Android.
This guide will walk you through both options step by step.
Requirements
Before getting started, make sure you:
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Have an active Zonitel account
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Know your login credentials
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Are logged in to office.zonitel.com
Sending Text Messages from the Office Portal
Follow these steps to send a text message from your computer:
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Log in to office.zonitel.com using your username and password.
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From the main menu, go to Conversations → Conversations.
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You will see a list of all your previous text message conversations.
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To send a new message to a new number:
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Click Quick Action in the top-right corner.
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Select Send SMS.
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Enter the recipient’s phone number.
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Type your text message or attach a media file from your computer.
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Click Send when you are ready.
Your message will be sent instantly, and the conversation will appear in your message history.
Sending Text Messages Using the Zonitel Mobile App
You can also send and receive text messages directly from your smartphone.
📲 Steps:
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Download the Zonitel App from the App Store (iOS) or Google Play (Android).
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Log in with your Zonitel account credentials.
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Navigate to the Text Messages section.
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Select an existing conversation or start a new one.
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Type your message and tap Send.
Need Help or Have Questions?
You can always text your question directly to:
833-966-4835
Our support team will be happy to assist you.
Summary
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Send SMS from your computer or mobile phone
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Access messages through the Office Portal or Mobile App
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Attach text or media files
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View all conversations in one place
Zonitel makes business messaging simple and reliable.