Conversations

SMS, MMS and unified inbox messaging

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How to Send a Text Message to Multiple Recipients

Prepare a Group Message using contacts or lists, review your sender and message use, then send or schedule and check the delivery report.

How to Enable Missed Call SMS Auto-Reply

Send a configured text response after an eligible missed call, with separate business-hours and after-hours wording for each number.

How to Send and Receive SMS on Your Business Number

Start a conversation, choose your business line, reply to incoming texts and use the tools in the message composer.

SMS Best Practices to Reduce Spam Blocks

Use clear consent, recognizable messages, accurate contact lists and delivery reviews to reduce avoidable messaging problems.

Automatic SMS Replies and Email Alerts

Configure incoming-text replies and an email alert for each business number, including separate messages inside and outside business hours.

SMS Program Compliance Guide

Prepare consent records, opt-in disclosures, privacy terms, opt-out handling and the information needed to review your business messaging program.

Why Messages Get Blocked or Marked as Spam

Understand common causes of SMS/MMS filtering and review the delivery result before changing or resending a message.

How to Send Images to Multiple Recipients with Group MMS

Attach images to a Group Message, review the supported limits and recipients, then send or schedule the MMS campaign.

Managing Your Opted-Out (Unsubscribed) List

Find unsubscribed recipients, honor their requests and distinguish opt-out records from contact deletion or discarded drafts.

How to Create and Use Message Templates

Create reusable text, select the correct template category and review personalized fields before sending or enabling an automatic reply.