Getting Started

Quick setup and onboarding guides

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Can I keep my existing phone numbers?

Discover how you can keep your existing phone numbers when switching to Zonitel, and learn everything you need to know to make the transition smooth, simple, and interruption-free.

How do I cancel my current phone provider?

Switching phone providers does not have to be complicated or time-consuming. Zonitel makes the transition simple by handling the entire transfer process for you, so you can stay focused on running your business.

I'm Interested, How do I start?

Learn how to get started with Zonitel, take your business communications to the next level, and get support from our team every step of the way.

Do I have to sing a contract?

Find out why Zonitel doesn’t require long-term contracts, how month-to-month agreements work, and why this approach gives your business flexibility and peace of mind.

How can I get a new number?

Learn how to choose your new local or toll-free phone numbers with Zonitel, select the ones you like, and have them added to your account seamlessly—professionally and hassle-free.

How can I send a new fax?

Zonitel has made the fax service plain simple for you to use. You can send a new fax right from the mobile APP or web portal with a couple of clicks, you only need to attach or take a picture of the documents you want to send and enter the recipient Fax number.

How can I access my faxes?

You can access all your received and sent faxes in the mobile APP or web portal. All faxes will be in PDF format for you to download or print as needed.