Billing & Accounts

Payments and subscription management

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Making Manual Payments

This guide covers everything you need to know about making one-time manual payments to your Zonitel account. You'll learn how to view your invoice, process different payment methods, track payment status, print receipts, and understand payment processing times.

Managing Payment Methods

This comprehensive guide teaches you how to add, update, delete, and manage payment methods in your Zonitel account. You'll also learn about security practices, payment method verification, troubleshooting issues, and best practices for keeping your payment information safe.

Upgrading or Downgrading Your Subscription

This guide teaches you how to upgrade to a higher plan tier, downgrade to a lower tier, add or remove extensions, understand pricing changes, manage pro-rata charges, and troubleshoot subscription modifications. You'll also learn best practices for scaling your service as your business grows or shrinks.

Managing Your Payments and Subscriptions

What you'll learn: This article will guide you through understanding how Zonitel billing works, managing your payment methods, setting up automatic payments, updating billing information, and handling subscription adjustments. By the end, you'll be able to confidently manage all aspects of your account finances.

How to Set Up and Manage Auto-Pay

This guide will walk you through enabling automatic payments for your Zonitel account, choosing payment dates and methods, managing multiple auto-pay profiles, troubleshooting failed payments, and disabling auto-pay if needed. You'll learn how to keep your account in good standing with minimal effort.